Security and data handling
Every claim on this page is enforced by a setting or a mechanism, not by intent. This page says what actually happens to your data.
Where your data lives
Your documents are stored on servers in North America. The database is managed Postgres in a US region with automatic backups. Uploaded files are content-addressed and visible only to your account and the operator who administers the service.
What happens during analysis
When analysis requires a language model, the relevant content is sent only to model providers on an explicit allowlist — currently deepinfra, anthropic, openai, google-vertex, fireworks, baseten — with fallbacks to any other provider disabled, restricted to zero-data-retention endpoints, and with data collection denied. In plain terms:
| “they do not store your content” | routing is restricted to zero-data-retention endpoints |
| “they do not train on it” | providers that store or train are excluded from routing |
| “only allowlisted providers” | an explicit list, with silent fallbacks disabled |
| “we do not train on your data” | no training pipeline exists here, and no analytics either |
Which provider actually served each call is recorded, so the allowlist is verifiable after the fact, not just configured.
Retention, by plan
Uploaded files, their extracted text, and built deliverables are deleted after your plan's window. Answers, figures and citations stay. Deletions are verified and audited; a purge that fails is surfaced, not swallowed. Internal processing logs expire on a schedule at least as short as the shortest window below.
| Plan | Files kept |
|---|---|
| Free | 7 days |
| Starter | 30 days |
| Growth | 60 days |
| Professional | 90 days |
| Firm | 365 days |
The page itself
No analytics, no trackers, no third-party scripts, no CDN — every byte, fonts included, comes from this origin. Sessions use Secure, HttpOnly, SameSite cookies. Passwords are scrypt hashes. Stored credentials are encrypted at rest with a machine-local secret. Payments are hosted by Stripe; card numbers never touch these servers.
Code that runs on your data
Analysis code runs in a sandbox that can read only the task's own workspace: no network, no other tenant's files, no way out of its directory. Model-written queries run against an isolated copy of your task's rows only.
Questions a security questionnaire asks that this page doesn't answer? Email [email protected] and you will get a straight answer, including “no” where the answer is no.